DUE TO COVID-19 WE WILL HAVE A DELAY IN OUR SHIPPING TIMES. IF YOU HAVE ANY QUESTIONS PLEASE DO NOT HESITATE TO CONTACT US.

FAQ

Please see below in relation to common questions

General

Our epoxy pastes are a very strong pigment and a little bit goes a long way. To obtain the shade you require start off with a very small amount and build up from there. Rule of thumb is not to use more than 10% colourant in your resin.

These mica fine powders have been created for colouring your resin use a small amount to build up to the colour you desire from translucent to a solid opaque colour. You can mix theses powders from others in our collection to create your own distinctive colour for your Resin Art Works. Rule of thumb do not use more than 10% pigment to resin.

Due to the fine particals avoid breathing in and ware appropriate ppe.

These powders will create a rise and floating effect to your artworks.

Here at Colour Passion we want to provide you with the tools to create beautiful functional art. This is why we have started a collection of Resin Blanks, which includes items to embed into your resin and substrates to create your work on. Keep coming back as we have new items coming in store on a regular bases.

Please be aware our pigments are packaged by weight not volume. Due to the various density of our pigments some containers may look fuller than others.

Terms and Conditions

Orders can only be cancelled by the purchaser if payment has not been processed. All orders are to be paid in full prior to dispatch and or by prior arrangement with Colour Passion in writing.

Here at Colour Passion we cannot control the use and handling of Colour Passion products. Please use our products under the context and conditions which they have been intended to be used. It is the responsibility of the user to ensure correct handling and appropriate safety measures are taken while handling Colour Passion products. Colour Passion takes no responsibility and or misuse  of the user in relation to the handling of Colour Passion products.

Payment of products through Colour Passion will be done via Pay Pal using your credit / debit card. 

By purchasing Colour Passion products you agree and accept that you are unable to resell any of Colour Passion products without prior approval from Colour Passion in writing.

Please adhere to the terms and conditions of any sale items as specified in the sale

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For all orders placed by 10am Tuesday – Friday AWST will generally be dispatched the same day or the following business day

Please note transit times will vary depending on location.

For orders in WA please allow 2 – 7 business days

For orders in other Australian States please allow 5 – 10 business days

Orders will either be sent via Australia Post or Sendle

Shipping rates calculated upon checkout.

Colour Passion will not accept any responsibility for any loss or damage not identified at the time of the delivery in writing to the delivery company in reference to the shipping connote, or for goods left in any place at your request. Transportation delays are out of Colour Passion’s control and we do not take any responsibility for delays incurred on your order.

For all orders placed by 10am Tuesday – Friday AWST will generally be dispatched the same day or the following business day

Please note transit times will vary depending on location.

Orders will either be sent via Australia Post International or Sendle International

Shipping rates calculated upon checkout.

Colour Passion will not accept any responsibility for any loss or damage not identified at the time of the delivery in writing to the delivery company in reference to the shipping connote, or for goods left in any place at your request. Transportation delays are out of Colour Passion’s control and we do not take any responsibility for delays incurred on your order.

Please choose carefully as we do not provide refunds or exchanges for change of mind and or misuse. Goods are to be returned within 7 Days from order received, unopened and in original condition. Returnable items are at the purchasers expense.

To request a refund please email us at info@colourpassion.net.au stating your order number and the reason for the return. Please do not send back the items until we send our approval for refund.

Colour Passions reserves the right to make any changes and removals from the website http://www.colourpassion.net.au at any time and will not be liable to you for any such change or removal, including changes to the term and conditions. If you continue to use Colour Passion website it will be deemed you accept the current terms and conditions stated.

Have more questions? We’re happy to help!

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Our Mission

To provide the highest quality of pigments to the market, while providing that Old Fashion Service and ongoing support to our retailers and stockist